If there is a problem with your order, it’s always best to contact us using the email, contact details here

Packages are sent out from various fulfillment centers around the world, so once you’ve established contact with us via the email system, we can advise how to return your specific package to us.

Any returns or problems that occur because of an error on our part will be handled at our expense.

Unfortunately, we are unable to exchange a product without any defect or due to a wrong size being ordered. This is because items are made to order, specifically for you, via your specification.